Openway - Dammam

Openway Technology, a leading System Integrator with primary focus on IP Telephony, IP Call Center, Mail Server and Customer Interaction Solutions. Other services are Netwroking, CCTV security systems, High Speed Satellite Internet (16 Mbps and above for reliable cost) and Hardware supplies. We are proud to tell you that we have some of the biggest clients all across Middle East and we've been providing them efficient services, ensuring that our investment strategies give them maximum returns.

Openway been around in GCC for last 7 years, a forty members team scattered in UAE, Saudi Arabia, Qatar, Bahrain and India. We are well versed CRM/Database integration, Multi-site VPN VoIP Exchanges and Distributed Call Centers over IP. Openway also integrates the IP phone system with Hotel  

Show more

PMS applications such as Micros Opera, Protel, Newhotel, Brilliant etc.. This is native IP-to-IP integration. We do distribute hotel guest room phones as well, which has been widely used among well known 5 * hotels. Openway has successful Hotel telephony installation + PMS integration in Bahrain, Dubai, Sri Lanka and Maldives. Attached is quick overview of our business activities.

In Dubai we are in Galadari Building (Mazda), Alqusais, In Saudi Arabia, we are located in Salem Balhamer Tower, Dammam. In Bahrain we are at Zubara business center, Al-hoora, In Qatar we are at Al-thurayya building (DHL), Salwa road, India we are at Kochi- Kerala, HBR - Bangalore, Gurgaon - New Delhi.

As you may already know, Asterisk, world's best IP Telephony engine, is our core competency. Since asterisk is release under GPL, either Openway or its partners doesn't bill you for the software. All the user extensions, VOIP channels, E1 PSTN channels, CO PSTN channels, Voicemail ports and conference ports are licensed FREE of Charge. The billing comes only for the Hardware and consulting jobs. That being said, Openbox has developed many software modules to enhance the vanilla asterisk's functionalities, furnish the application with enterprise grade IP PBX features such as Hot Fail-over with Hard disk redundancy, instant backup and restore, Higher processor and Memory upgrade options, high density PSTN interfaces (per server 640 Tel. lines). etc.

Dubai office employs 7 pre and post sales of which two are senior consultants. they travel around MENA and do projects. In saudi, we enjoy some prestigious client list which includes Al-Hugayet, Al-khodary sons, BMW, Altayyar, etc.. Outside Saudi, our major achievement was Qatar Airways IP Call Center + IP Telephony project which is still progressing. the project consist of 220 locations 400 IP PBXes and 28000 users. 80% of our projects are solutions. Apart from projects, we distribute select products, Digium, Yealink, Snom, Draytek to name some.

We can do the complete project (design, supply, deploy and train) if you need. Across GCC region we have 4 senior consultants and 15 engineers. Mostly we end-up being deploying solutions remotely, thanks to teamviewer , Dyndns and port forwarding.